Rio de Janeiro

Hotel Luxor Regente****

7.0
Luxor Regente****
2 Reviews
Appreciation 7.0

2 Reviews

25/06/2009
Azmin
Stay Away
This was the worst hotel experience of my life. I have spent thousands of nights in hotels around the world in my life, but the stay at the Regente was the worst. The rooms are small, at times there is no hot water from the showers. Hotel is frequented mainly by large groups - feels like a zoo at times. Also whilst I was there major renovations were taking place. I was disturbed at 7 am by noises from workers, drilling and hammering, not ending until 7pm. The icing on the cake was the abysmal customer service. On 4 different occasions I asked to talk to the Manager. He never ever even bothered to contact me. I wrote to Golden Tulip and complained - never heard back from them either! I will never again stay in their hotel due to the inaction of one person. They totally ruined my holiday.
  • Travel party
  • Travel departure dateDecember 2008
Appreciation 2.0
Appreciation 2.0
30/09/2005
Ron Ligtvoet
Luxor Regente was a good hotel next to the Copacabana with a good service. It had some bath towels for their guests. The breakfast was good. The rooms were maintained well with an airco. We stayed there in September 2005.
  • Travel party
  • Travel departure dateunknown
Appreciation 8.0
Appreciation 8.0
Location 8.0
Service 8.0
Value for money 8.0